Shipping policy

 • Order Processing Time: Orders are typically processed within 1–2 business days, excluding Sundays and public holidays.

 • Delivery Timeline: Estimated delivery timelines are Within Tamil Nadu: 3–5 business days | Other states: 5–10 business days.Delivery timelines are indicative and may vary due to external factors.

 • Delivery Partners: We ship orders through reliable third-party courier partners selected based on service availability and delivery location.

 • Shipping Charges: Shipping charges, if applicable, are displayed at checkout. Free shipping may apply during promotional offers, subject to terms.

 • Order Tracking: A tracking ID will be shared via email or WhatsApp once the order is dispatched. Customers are responsible for tracking their shipment using the provided details.

 • Delays: Delivery delays caused by factors beyond our control such as natural calamities, strikes, regulatory restrictions, or courier issues do not qualify for refunds or cancellations. However, we will keep you informed of any significant updates.

 • Incorrect Address / Failed Delivery : Regai Foods is not responsible for delivery delays or failures due to incorrect or incomplete address details provided by the customer.

• Delivery Completion Rule : Delivery is considered complete once the order is marked as delivered by the courier partner.

 • FAQ Link: For more details, please refer to our Shipping FAQ. In case of any conflict, this Shipping Policy shall prevail.