Refund policy

 Return Eligibility: Returns are accepted only in cases of damaged, defective, or incorrectly delivered products.

 Timeframe: Issues must be reported within 36 hours of delivery with clear photographic evidence sent to our support team.

 Non-Returnable: Due to the nature of food products, opened, used, or perishable items are not eligible for return or refund.

 Refunds: Approved refunds will be processed within 5–7 business days to the original payment method.

 Replacements: Where applicable, replacements may be offered instead of refunds, at Regai Foods’ discretion.

 Cancellation: Orders may be cancelled within 12 hours of placement, provided they have not been dispatched. Once dispatched, cancellations or refunds are not possible.

 FAQ Link: For more details, please refer to our Returns FAQ. In case of any conflict, this policy shall prevail.

Regai Foods reserves the right to verify all claims before approving returns or refunds.

For any questions regarding returns or refunds, contact us at hey@regaifoods.in.